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Warranty Information:

Q: What Guarantees come with a Bradcot Awning?

A: Bradcot Awnings, Porches and Annexes are covered by our comprehensive 3Year Manufacturers Warranty when used as a "Toruring Awning".

In addition to this we offer our 10Year "Fade Resist" Manufacturers Warranty (side walls only) on most Acrylic models (Active model is excluded). 

There are exceptions, these being the Residencia model, a seasonal pitch awning, and Modus XL, when used as a seasonal pitch awning, both of which have a 1 Year Manufacturers Warranty.

Q: What is covered by the Guarantee?

A: All materials and workmanship used in the manufacture of the product are covered against manufacturing defects/faults. Additionally, on applicable models, we guarantee the side walls of Acrylic models will not markedly fade.   

Q: Must I register my purchase to qualify?

A: No, you have no need to register the product. However, if you choose to register your purchase with us within 28 days of purchase (proof of purchase may be required), we will award an additional "1 Year Accidental Damage" cover.

Q: What is not covered under the Guarantee?

A: Any damage or failure of the product due to adverse weather conditions (storm damage), mis-use, malicious intent or fair wear and tear. Leakage on seams is covered but only following a reasonable period of "Weathering". (All seams are susceptible to leaks when new and need to weather in order for the thread used in manufacture to swell within stitch holes.) 

NB. All of the above are for the benefit of the original purchaser and are not transferrable. Your statutory rights as a consumer are not affected.

General Advice:

Bradcot have been manufacturing awnings for over 50 Years. During that time we have found that many "problems" associated with awnings can be avoided by following these simple tips;

On many "New" Caravans, "tyre black" is applied to the tyres and "grease" is applied to the corner steadies prior to delivery, both of which are very difficult, if not impossible to remove from your awning. To avoid  your awning coming into contact with either of these it is good practice to fit the draught cloth and wheel arch cover  to the Caravan before attempting the erection of your awning.

Awning roofs are often damaged by the ground conditions of the site, especially on "hard standing". It is good practice to lay out a clean ground sheet first on which to open out the awning canvas.

When threading your awning canvas into the Caravans channel always have an assistant at the "feed in" point to ensure that no canvas parts are allowed to enter into that channel. If other canvas parts are allowed to enter this rail it will jam and will most certainly damage the canvas.

Always keep the awnings original packaging. This is always handy for winter storage and is essential should you ever have the need to return your awning to us in the future. 

 

If you require further information about Bradcot or our products please don't hesitate
to Contact Us or call today on: 01274 306811.