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Bradcot

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Postage & Packing
  
How much will postage and packaging cost me?
 
Our Standard Delivery is charged at £15.00 for all UK orders for Awnings and Annexes no matter what the quantity or weight. We also offer an Express Next Day Delivery Service (£35.00) this is available on orders placed before 12pm.

Spare Parts orders vary according to the part or, number of parts to be supplied. Our standard charges are £3.00, £5.00, £8.00, £10.00 or £15.00. The appropriate charge will be calculated and added to your shopping cart prior to you confirming your order.
 
We aim to pack your order within 48 hours of you placing your order. Your item should usually arrive within 3 - 4 working days.

Are delivery dates guaranteed?
 
Delivery dates cannot be completely guaranteed - we aim to deliver our products to you within 3 - 4 working days, but occasionally this is not possible. If you have not received your product within 10 working days please contact our Customer Services Team on 01274 306811.
 
Do you deliver to International Addresses?
 
We deliver to all European Union addresses. International delivery charges are available on request. Please note, Bradcot Awnings Direct are not responsible for payment of import duty. Please contact our Customer Services Team on 01274 306811 for further information.
 
 
What happens if I’m not in when you deliver?
 
All our products are despatched by Courier and will usually require a valid signature as proof of delivery (POD). However, if you are not in when your goods arrive, a card will be put through your door giving details of the attempted delivery date and time, and giving you the local sorting office telephone number, address and opening hours.
 
Tracking your order
 
When you place an order, you can check the status of your order by logging into your account. If you have any questions about your order please contact us at customer-service@bradcot-awnings.co.uk or call our Customer Services Team on 01274 306811 Monday - Friday, 9.00am – 5.00pm (excluding Bank Holidays.)  During the Summer months (April to August) we are available Saturday and Bank Holidays 10:00am - 5:00pm  and Sunday 10:00am - 4:00pm
 
Can I cancel my order?
 
If you change your mind about an order and want to cancel it, you can do so up to the point when it is despatched (orders are normally processed within 48 hours, so we may have already packed your order and made arrangements for it to be sent when you cancel it. If this is the case then we can't always stop the order from being delivered: once you receive the order, simply return it to us for a refund).

 

If you require further information about Bradcot or our products please don't hesitate
to Contact Us or call today on: 01274 306811.